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Shipping automation · India

Your shipping ops, running without you.

Order to last mile, automated across 22+ courier partners — with one named shipping POC on WhatsApp for the days automation is not enough. Efficiency up 103%, shipping cost down 27%. No platform fee, no minimum orders.

Scroll to follow one order through

STEP 01 / 06

An order pops in

Shopify, WooCommerce, Amazon, a marketplace, or the Google Sheet you already keep. We read it the second it drops — no nightly sync.

STEP 02 / 06

Your rules take over

Express, COD, fragile, bulk, made-to-order, pin-code exclusions, gift notes. The things you currently explain to a new hire twice a week.

IF service = express
AND pin serviceable
THEN rank by transit time

STEP 03 / 06

We find the best courier

The cheapest partner that genuinely serves that pin code at that service level, across 22+ courier integrations. Ranked on serviceability, not on our margin.

Blue DartBlue Dart₹62 · 1d DelhiveryDelhivery₹54 · 2d XpressBeesXpressBees₹51 · 3d

STEP 04 / 06

Smart label printing

Batched, sorted by pickup slot, and on the packing bench before anyone asks.

STEP 05 / 06

Pickup? Already booked

Slotted with the courier and confirmed back to you before lunch. If the rider no-shows, our team reschedules it — you hear that it happened, not that it’s pending.

STEP 06 / 06

Your customer stays in the loop

Branded tracking on your domain, updates on WhatsApp, and any NDR flagged to a human on our side within the hour.

Your touches 0 Time to shipped 61s
Live automation log · one order, six steps, zero touches

Why brands move to us

A dashboard cannot chase a parcel. Your POC can.

01

One POC, on WhatsApp

A named shipping lead who knows your catalogue, your pickup windows and your fragile SKUs. They chase the delay, escalate at the hub, and expedite when a customer genuinely cannot wait.

02

Automations built on your SOPs

Made-to-order holds, bulk lanes, COD rules, pin-code exclusions. The rules a panel makes you work around, we write down once and run for you.

03

Your buyer stops asking

Real-time status on your own branded page, plus WhatsApp updates at every scan. Fewer “where is my order” messages, more repeat orders.

04

One number, every morning

Shipments, delays, RTO rate, spend per order — assembled for you, not by you. No spreadsheet archaeology.

Delhivery Blue Dart XpressBees Ecom Express Shadowfax DTDC Ekart Amazon Shipping Trackon Shree Maruti India Post + 19 more

Straight comparison

A dashboard hands you tools. We hand you the outcome.

Same couriers, same rate cards as any shipping aggregator in India. The difference is who does the work when something goes wrong — and whether your customer hears about it from you or from nobody.

A courier panel
Trac91
Who runs your rules
A courier panelYou reconfigure, order by order, every morning.
Trac91We write your rules once and maintain them as your catalogue changes.
When a parcel stalls
A courier panelRaise a ticket. Wait for a reply from whoever picks it up.
Trac91Your POC is already on it, on WhatsApp, before you notice.
Urgent orders
A courier panelWhatever the courier queue allows.
Trac91We push at the hub and expedite where the lane allows it.
What your buyer sees
A courier panelA generic tracking link and silence between scans.
Trac91Branded tracking on your domain plus WhatsApp updates at every scan.
NDRs and returns
A courier panelA report, for you to action.
Trac91We call your customer before the parcel turns around.
COD money
A courier panelCycles you look up yourself.
Trac91Remittance twice a week, reconciled line by line against your orders.
The morning number
A courier panelExport a CSV and build your own view.
Trac91One summary, already assembled, in your inbox.
What it costs to be on it
A courier panelPlans, add-ons and monthly minimums.
Trac91No platform fee. No minimum orders.

Services · scroll to pan

Four jobs you stop doing on Monday.

S1

Fulfilment & shipping automations

We write the workflows your brand actually runs on — including the awkward ones no template covers — and keep them current as your catalogue changes.

IF sku.type = made-to-order → hold 48h IF pin NOT serviceable → reroute surface IF value > ₹5,000 → insure · OTP

S2

One-click shipments

Made-to-order and low-stock lines ship on your guidelines, not on a default. One click on our side, and the rest is already decided.

Custom order #1652STUDIO Custom order #1653READY

S3

Shipping aggregation

22+ courier partners behind one set of rules, one invoice and one place to ask why something is late. Rate shopping happens without a spreadsheet.

Blue Dart₹62 · 1d Delhivery₹54 · 2d XpressBees₹51 · 3d

S4

Warehousing

On-demand storage in Mumbai and Delhi that scales with your season: inbound QC, cycle counts, and stock questions answered on chat the same day.

500 boxes received at Bhiwandi. 10:45 AM · QC passed 498 / 500

Integrations

If it produces orders, we can read it.

Shopify
WooCommerce
Amazon
Marketplaces
Google Sheets
CSV upload
Custom API
Your own admin

Two-minute Shopify install. Everything else takes one call and a key.

Reach

Everywhere your customers are.

Warehouses in Mumbai and Delhi, serviceability across the country, and export lanes when your brand starts shipping abroad.

0

Pin codes served

0

Courier partners

0

Export destinations

0

D2C brands shipping with us

From first-100-orders founders to 5,000-a-month ops teams.

0

Shipments fulfilled

Prepaid, COD, bulk and international, across India.

0

Ops efficiency

Roughly three hours a day handed back to your team.

0

Average shipping cost

Rate shopping across 22 partners, on every order.

Onboarding

From WhatsApp to first label in three days.

E-commerce logistics you can switch on this week — without changing your storefront, your packaging or the way your customers track an order.

DAY 0

You tell us what breaks

Fifteen minutes on WhatsApp or a call. Your order volume, your lanes, the three things that go wrong most. No deck, no discovery workshop.

DAY 1

We connect and write your rules

Two-minute Shopify install, or WooCommerce, or the Sheet you already keep. Your SOPs become rules the same day.

DAY 2

Courier mix and pickups set

Rate card mapped to your weights and lanes, pickup slots booked, and your POC joins the group with your team.

DAY 3

Labels print from your bench

You ship. We watch the first fifty orders alongside you and fix what the rules missed.

WhatsApp us Most brands are shipping inside a week

Clients

The brands whose parcels we already own.

Skincare, jewellery, apparel, home, food. Different SOPs, different warehouses, one thing in common: their founders stopped opening courier panels.

One LessSAZONIMAIYODAHFOne LessSAZONIMAIYODAHFOne LessSAZONIMAIYODAHFOne LessSAZONIMAIYODAHFOne LessSAZONIMAIYODAHFOne LessSAZONIMAIYODAHF

In their words

One Less

A sustainable-goods brand shipping made-to-order lines, where every parcel needs a studio step before it can move.

48h Studio hold, automated 0 Manual courier picks

“Arnav and the entire team at Trac91 are extremely helpful and accommodating. They are helping us streamline and automate the One Less order fulfilment process, making it faster and easier. The team is always willing to help and explore new ideas, and we continue to have a great working relationship.”

Hansika Chhabria Founder, One Less

SAZO

A D2C label with strict pickup windows and a high share of returns, where reverse logistics used to eat the founder’s mornings.

On time Pickups & returns 1 Named ops lead

“I’ve been really impressed with Trac91. They’re super organised and helpful. Deliveries, pickups and returns are always on time and as per our requirements, and everything’s been smooth sailing since then.”

Saoni Daini Founder, SAZO
Available on the Shopify App Store

Trusted Shopify partner

Install it once. Then stop thinking about fulfilment.

TRAC91 Order Fulfilment sits inside your Shopify admin. Orders sync the moment they land, rates get shopped across 22 partners, and labels, manifests and tracking come straight back to the store — with your POC watching the same queue you are.

01 Two-minute install — no developer, no theme edits
02 Orders, inventory and tracking stay in sync both ways
03 COD, prepaid, bulk and international on the same rules
TRAC91 Order Fulfilment TRAC91 Order Fulfilment Shopify App Store

Connect the store, pick your rules, ship the same day.

Download the app →

Free to install · No platform fee · No minimum orders

Risk & money

The boring parts, handled properly.

Fulfilment goes wrong in small, expensive ways: a lost parcel, a disputed weight, a COD payout that never lands. This is who holds each of those.

01

Insurance on declared value

High-value parcels move insured through the courier partner. If something is lost or damaged, we file the claim, chase it and keep you posted — you do not learn a claims portal.

02

OTP-verified delivery

Above the order value you set, delivery needs an OTP from your customer. Fewer disputes, fewer parcels marked delivered that never arrived.

03

COD, reconciled twice a week

Remittance lands twice a week, matched line by line against your orders. Shortfalls and stuck payouts are chased by us, not tracked by you.

04

Your data stays yours

We read the order fields we need and write tracking back. Customer lists do not leave your store, and access ends the day you ask.

05

One GST invoice a month

Every shipment itemised, weights and surcharges visible, reconciled against your own numbers before it reaches you.

Playbook

Three things we tell every founder.

01

The cheapest rate is not the cheapest shipment

A partner can be six rupees cheaper on a lane and still cost you more once RTO, delay refunds and your own support time are counted. Rank partners on how they actually perform on that pin code at that service level, then look at price. On most catalogues that one change moves cost per shipment by double digits.

02

Your RTO problem starts before dispatch

Most returns to origin trace back to a bad address, a wrong number, or a buyer who forgot they ordered. Confirm risky COD orders on WhatsApp before the label prints, validate the pin code, and work NDRs within the hour instead of at end of day. Parcels saved that way are the cheapest revenue you will find this quarter.

03

Weight disputes are won at the packing bench

Couriers bill on volumetric weight, so a light, over-boxed parcel is charged like a heavy one. Standardise on three box sizes, photograph anything unusual at handover, and keep the packed weight on the order. When a discrepancy is raised, evidence closes it in days instead of a month of email.

Answers

The questions founders actually ask.

Yes, and COD runs on the same rules as prepaid. Remittance lands twice a week, reconciled line by line against your orders, and RTOs are worked by our ops team rather than handed to you as a report.

Yes. Air and surface bulk inside India, and exports to 148 destinations through partner lines. We prepare the documentation; you do not learn a new customs form.

Reverse pickups, QC on receipt, and NDR follow-up by your POC — we call your customer before a return is raised, not after.

No. Shopify, WooCommerce, Amazon, marketplaces or the Google Sheet you already keep: we read orders where they land and write tracking back to whatever your customers see today.

No. A few hundred orders a month is where the hours saved show up most, because the founder is usually the ops team. If aggregation alone is enough for you, we will tell you.

No platform fee and no minimum order volume. You ship on our negotiated rates across 22+ courier partners, quoted against your real weights, lanes and COD share. Send last month’s order file on WhatsApp and you get actual numbers instead of a slab table.

The couriers and the rate cards are the same. What changes is that your rules are built and maintained by us, and a named POC chases delays, escalates at the hub and calls your customer on NDRs — instead of a ticket queue and a report you action yourself.

You message your POC. Escalation to the courier hub does not wait for office hours, and if a parcel genuinely cannot be saved you hear it from us before your customer tells you.

No. Most brands keep shipping from their own space and use Mumbai or Delhi storage only when a season or a marketplace push needs it. Inbound QC and cycle counts come with it.

Get on Trac.

Tell us what you ship and where it breaks. We’ll come back with what we’d automate first — no deck, no pitch.

WhatsApp us weare@trac91.com

Let’s talk.

We will get back to you within one working day.

Locations

Mumbai · Delhi
India

We reply within one working day.