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Fulfilment & shipping automations
We write the workflows your brand actually runs on — including the awkward ones no template covers — and keep them current as your catalogue changes.
Shipping automation · India
Order to last mile, automated across 22+ courier partners — with one named shipping POC on WhatsApp for the days automation is not enough. Efficiency up 103%, shipping cost down 27%. No platform fee, no minimum orders.
Scroll to follow one order through
STEP 01 / 06
Shopify, WooCommerce, Amazon, a marketplace, or the Google Sheet you already keep. We read it the second it drops — no nightly sync.
STEP 02 / 06
Express, COD, fragile, bulk, made-to-order, pin-code exclusions, gift notes. The things you currently explain to a new hire twice a week.
IF service = express
AND pin serviceable
THEN rank by transit time
STEP 03 / 06
The cheapest partner that genuinely serves that pin code at that service level, across 22+ courier integrations. Ranked on serviceability, not on our margin.
STEP 04 / 06
Batched, sorted by pickup slot, and on the packing bench before anyone asks.
STEP 05 / 06
Slotted with the courier and confirmed back to you before lunch. If the rider no-shows, our team reschedules it — you hear that it happened, not that it’s pending.
STEP 06 / 06
Branded tracking on your domain, updates on WhatsApp, and any NDR flagged to a human on our side within the hour.
Why brands move to us
01
A named shipping lead who knows your catalogue, your pickup windows and your fragile SKUs. They chase the delay, escalate at the hub, and expedite when a customer genuinely cannot wait.
02
Made-to-order holds, bulk lanes, COD rules, pin-code exclusions. The rules a panel makes you work around, we write down once and run for you.
03
Real-time status on your own branded page, plus WhatsApp updates at every scan. Fewer “where is my order” messages, more repeat orders.
04
Shipments, delays, RTO rate, spend per order — assembled for you, not by you. No spreadsheet archaeology.
Straight comparison
Same couriers, same rate cards as any shipping aggregator in India. The difference is who does the work when something goes wrong — and whether your customer hears about it from you or from nobody.
Integrations
Two-minute Shopify install. Everything else takes one call and a key.
Reach
Warehouses in Mumbai and Delhi, serviceability across the country, and export lanes when your brand starts shipping abroad.
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Pin codes served
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Courier partners
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Export destinations
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D2C brands shipping with us
From first-100-orders founders to 5,000-a-month ops teams.
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Shipments fulfilled
Prepaid, COD, bulk and international, across India.
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Ops efficiency
Roughly three hours a day handed back to your team.
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Average shipping cost
Rate shopping across 22 partners, on every order.
Onboarding
E-commerce logistics you can switch on this week — without changing your storefront, your packaging or the way your customers track an order.
DAY 0
Fifteen minutes on WhatsApp or a call. Your order volume, your lanes, the three things that go wrong most. No deck, no discovery workshop.
DAY 1
Two-minute Shopify install, or WooCommerce, or the Sheet you already keep. Your SOPs become rules the same day.
DAY 2
Rate card mapped to your weights and lanes, pickup slots booked, and your POC joins the group with your team.
DAY 3
You ship. We watch the first fifty orders alongside you and fix what the rules missed.
Clients
Skincare, jewellery, apparel, home, food. Different SOPs, different warehouses, one thing in common: their founders stopped opening courier panels.
In their words
One Less
A sustainable-goods brand shipping made-to-order lines, where every parcel needs a studio step before it can move.
“Arnav and the entire team at Trac91 are extremely helpful and accommodating. They are helping us streamline and automate the One Less order fulfilment process, making it faster and easier. The team is always willing to help and explore new ideas, and we continue to have a great working relationship.”
SAZO
A D2C label with strict pickup windows and a high share of returns, where reverse logistics used to eat the founder’s mornings.
“I’ve been really impressed with Trac91. They’re super organised and helpful. Deliveries, pickups and returns are always on time and as per our requirements, and everything’s been smooth sailing since then.”
TRAC91 Order Fulfilment sits inside your Shopify admin. Orders sync the moment they land, rates get shopped across 22 partners, and labels, manifests and tracking come straight back to the store — with your POC watching the same queue you are.
Connect the store, pick your rules, ship the same day.
Download the app →Free to install · No platform fee · No minimum orders
Risk & money
Fulfilment goes wrong in small, expensive ways: a lost parcel, a disputed weight, a COD payout that never lands. This is who holds each of those.
01
High-value parcels move insured through the courier partner. If something is lost or damaged, we file the claim, chase it and keep you posted — you do not learn a claims portal.
02
Above the order value you set, delivery needs an OTP from your customer. Fewer disputes, fewer parcels marked delivered that never arrived.
03
Remittance lands twice a week, matched line by line against your orders. Shortfalls and stuck payouts are chased by us, not tracked by you.
04
We read the order fields we need and write tracking back. Customer lists do not leave your store, and access ends the day you ask.
05
Every shipment itemised, weights and surcharges visible, reconciled against your own numbers before it reaches you.
Playbook
01
A partner can be six rupees cheaper on a lane and still cost you more once RTO, delay refunds and your own support time are counted. Rank partners on how they actually perform on that pin code at that service level, then look at price. On most catalogues that one change moves cost per shipment by double digits.
02
Most returns to origin trace back to a bad address, a wrong number, or a buyer who forgot they ordered. Confirm risky COD orders on WhatsApp before the label prints, validate the pin code, and work NDRs within the hour instead of at end of day. Parcels saved that way are the cheapest revenue you will find this quarter.
03
Couriers bill on volumetric weight, so a light, over-boxed parcel is charged like a heavy one. Standardise on three box sizes, photograph anything unusual at handover, and keep the packed weight on the order. When a discrepancy is raised, evidence closes it in days instead of a month of email.
Answers
We will get back to you within one working day.